Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we handle personal data collected from users of our services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Privacy Office

Contact Information

Phone
+27 81 067 4857
Address
257 3rd Avenue, Lotus River, Cape Town, 7941
General Inquiries
01 · Collection

Data Collection Practices

We collect personal data such as names, contact details, and preferences to enhance user experience and facilitate bookings.

The categories of data collected depend on user interactions with our services.
02 · Sources

Sources of Data Collection

We may also collect data generated through user activity on our site, including usage patterns and preferences.

Data is obtained directly from users through forms and interactions on our website.
03 · Cookies

Types of Cookies Used

We utilize cookies for various purposes, including functionality, analytics, and marketing.

Cookies may be categorized as session cookies or persistent cookies based on their duration.
04 · Controls

Cookie Management

Cookies are used to improve site functionality and user experience, and users can opt-out of non-essential cookies.

Users can manage cookie preferences through their browser settings at any time.

These rights include access, correction, and deletion of personal data held by us.

Users have specific rights regarding their personal data, subject to applicable legal limitations.

Users may submit requests regarding their rights through the contact information provided.

Requests to exercise rights will be addressed in accordance with applicable laws and within required timeframes.

Data is periodically reviewed and securely deleted when it is no longer required.

We retain personal data only as long as necessary for the purposes outlined in this policy.

Users are encouraged to review this policy periodically for updates regarding our privacy practices.

We will notify users of significant changes to this policy through appropriate communication channels.
Processing purpose

Purposes of Data Processing

These purposes include service delivery, customer support, and compliance with legal obligations.

Personal data is processed solely for the purposes specified in this policy.
Third-party sharing

Data Sharing Practices

We share data with trusted partners only for purposes consistent with this policy.

Any third parties receiving personal data are required to maintain confidentiality and security.